Cielo
Compliance & Ethics

Whistleblowing Channel

A safe, confidential and protected space to report irregularities. Your identity is always preserved.

Complete Confidentiality

Your identity is never shared. Your submission can be entirely anonymous.

Legal Protection

In compliance with Lei n.º 93/2021. Good-faith whistleblowers are protected against any form of retaliation.

Response Within 7 Days

Every report is reviewed. If you provide contact details, you will receive confirmation within 7 business days.

Submit a Report

All fields marked with * are required. The remaining fields are optional.

Identity (optional)

The fields below are entirely optional. Providing your contact details allows us to follow up with you, but the report is equally valid without them.

This submission is processed in encrypted form. Cielo undertakes to handle all reports with absolute confidentiality, in compliance with the GDPR and Lei n.º 93/2021.

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